Seven disputes about home decoration disputes should be held by consumers

Free design fraud scheme

As we all know, most decoration companies offer free designs, except for some companies that have to pay a portion of the cost before housing and design. However, this free premise is to provide the design company for construction unless the designer's design is not recognized by the consumer. However, a large number of consumers, in the name of decoration, went to the decoration company to defraud the design proposal, and then they looked for a construction team or a construction team introduced by friends.

I do not know the normal profit of the industry

After conducting a market survey, the question was: "Do you know how much profit the current decoration company has?" The result was surprising. 60% of consumers believe that the decoration company's profit is more than 50%, so many consumers are struggling to bargain with the decoration company. However, when the consumer kills the price he feels, it means that hidden dangers have already been buried.

At present, the prices of most decoration companies are lower than the market-guided prices set by the Construction Committee and the Home Improvement Association, and gross profit is generally maintained at between 20% and 25%. If you remove the comprehensive costs such as commission, rent, and future maintenance costs, the net profit is generally between 10% and 15%. Therefore, general home improvement companies only offer discounts of around 5%. If it is lower, it means that the profit is not even profitable. Some decoration companies can only cut corners in order to obtain normal profits.

Do not understand the construction company's groundless accusation

Although many decoration companies have signed the construction practice instructions issued by the Home Improvement Association when signing agreements with customers, many consumers still rely on their own imagination to make unfounded accusations against projects that are under normal construction process. Motionless requires a stoppage of work and unreasonable demands on the decoration company.

Unilaterally ask workers to increase their projects without paying

All formal decoration companies are constructed according to the list of construction projects. If consumers need to increase their projects, they must negotiate with the company before agreeing on plans and prices. However, a considerable number of consumers often do not consult with the company, but privately call workers for construction. Many decoration companies and workers generally promise or acquiesce consumers' requests in order to avoid unhappiness with consumers. However, when the final accounts are added to consumers, the problem arises: Some consumers do not refuse to pay. It's the price that is outrageous. This also forced some decoration companies to allow consumers to pay before consumer additions, or else they would not do it. But such a compelling approach often leads to a crisis with the consumer's already good relationship.

Reform of the pipe line does not make a budget but says that the decoration company is not

When the formal decoration company is making a budget, the cost of the pipeline and the line to perform the project is calculated according to the actual number of meters occurred, and the price per unit of pipe and line conversion is clearly indicated when the quotation form or the contract is signed. However, due to the fact that many consumers have not included the cost of renovation of the pipelines and their renovation costs, they often find that the final settlement is much more expensive than they expected, so they say that the decoration company has laid ambush in advance. Consumers even refused to pay.

The quality of the main material it provides is flawed but it is blamed on construction.

For the time being, general materials such as tiles and floors are provided by consumers themselves. Some consumers buy unqualified products for cheaper plans, such as tiles with different specifications and irregularities. Even if the master craftsmanship is too high, the master can't evenly put bricks on it. However, some consumers do not see themselves. The objective defects of the purchase of the main material, and blindly accused the decoration company's construction process is not feasible, and require continuous rework.

Find out the reasons for delaying payment

When a decoration company signs a contract with a consumer, it generally indicates the time and amount of payment for each payment made by the consumer. Now the general payment method is: down payment 60%, pay 35% when the duration is more than half, pay 5% after acceptance. However, the reality is that, except for some decoration companies that have not completed the schedule, the consumers have the right to refuse to pay the interim payment. A considerable number of consumers deliberately delay the payment when everything is working properly, and some even have a construction period. In the end of the period, the interim payment has not yet been paid, and it is necessary to wait until the decoration company is ready to stop work. However, the relationship between the two parties has been very difficult to be intimate.

Looking for various reasons not to pay the balance

Although relevant departments in Shanghai have already issued acceptance criteria for home improvement projects, this does not work for some consumers. Some consumers have been satisfied with the construction quality and have maintained a good relationship with the decoration company before acceptance. But in the end they suddenly “chang their face”. The purpose is to not pay the balance. Certain error coefficients are clearly defined in the relevant standards for acceptance of home improvement, as long as they are within the scope of the error coefficient. However, some overly discerning consumers regard many problems that are not quality issues as quality issues. This has caused many decoration companies that operate according to industry norms to feel at a loss.

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